Method 1: Roll back Microsoft Office to latest April 2021 release

To roll back to the April 23rd, 2021, release and fix the Microsoft Outlook problems, please follow these steps:

  1. Open a command prompt by clicking on the Start Menu and typing CMD. When the ‘Command Prompt’ result appears, click on it.
  2. In the command prompt type cd "C:\Program Files\Common Files\microsoft shared\ClickToRun" and press enter.
  3. You will now be in the ClickToRun folder. Type officec2rclient.exe /update user updatetoversion=16.0.13901.20462 and press enter.
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